Hi there
One of the users on my forum is having problems logging in. When they try to login, they get an error: "Oops! Account doesn't exist, please try again."
But when I login as the Admin, their account / username does exist; I've been able to go in and reset their password, but am still getting the above error when I try to login using their details.
Any ideas as to what might be causing this issue?
Thanks
Stuart
One of the users on my forum is having problems logging in. When they try to login, they get an error: "Oops! Account doesn't exist, please try again."
But when I login as the Admin, their account / username does exist; I've been able to go in and reset their password, but am still getting the above error when I try to login using their details.
Any ideas as to what might be causing this issue?
Thanks
Stuart
statistics: Posted by mcmahos — 10:55 PM - 1 day ago — Replies 2 — Views 51