We recently migrated our forum (www.opena.tv) from vBulletin 4.2.5 to phpBB 3.3.12, about four days ago. We also installed the Tapatalk extension version 2.3.0 and entered our old API key. However, users trying to log in through the Tapatalk mobile app can no longer do so. They can see the group, but then only encounter a spinning wheel with no further action.
As an admin, I hadn't previously used Tapatalk, so I registered here as well. I’ve already contacted Tapatalk support via email but haven’t received a response yet. That’s why I'm reaching out here again.
The API key was set up 11 years ago, and the old forum ran smoothly since then. Now, I have numerous users reporting this issue. Does anyone have an idea of what could be causing this?
Thank you for your help.
As an admin, I hadn't previously used Tapatalk, so I registered here as well. I’ve already contacted Tapatalk support via email but haven’t received a response yet. That’s why I'm reaching out here again.
The API key was set up 11 years ago, and the old forum ran smoothly since then. Now, I have numerous users reporting this issue. Does anyone have an idea of what could be causing this?
Thank you for your help.
statistics: Posted by openatv — 5:25 AM - Today — Replies 2 — Views 37