An old member contacted me that they would like to regain access to their old account. Their account exists since log before Tapatalk took over ProPHPbb and before the Tapatalk id migration.
What can I do from the admin console to give the user access to their account? I have changed their email address to the new one provided and reset the password but they cannot get access from Tapatalk login this way. Is there another way I can help them as admin or instruct them how to do it themselves?
What can I do from the admin console to give the user access to their account? I have changed their email address to the new one provided and reset the password but they cannot get access from Tapatalk login this way. Is there another way I can help them as admin or instruct them how to do it themselves?
statistics: Posted by Orange — 1:20 PM - 12 days ago — Replies 3 — Views 2203